C.B
We had a fantastic experience with Follow Your Heart Travel from the first contact through the sad departure home from Morocco! I am travelling frequently on global vacation and business trips – our small, individualized family trip with Follow Your Heart was perfect and I can wholeheartedly recommend Tracey and her team.
We chose Follow Your Heart for our New Year’s 2018/19 trip after looking in detail at various other options. Despite it being high season, Tracey & FYH were very accommodating to help us customize our trip around FYH’s “Luxury Grand” itinerary to really fit our interest. The result was a “best of Morocco” that left all of us just stunned. On the last day, we each concluded that this trip, even in light of our other fun global trips, was an A+ experience!
We were 5 family members (all adults). FYH provided us with our own driver as our guide from arrival to departure – the impeccable Rashid, who was outstanding, courteous, trustworthy and just wonderful from the time he picked us up on time in Casablanca with his spacious, luxury Mercedes-Benz van to our return to the airport 9 days and hundreds of miles later. We spoke both French and English with Rashid, and were never far from his help through WhatsApp.
Here are some of the things that stood out for us:
• Communication with FYH was outstanding – easy, trustworthy arrangements through eMail. Tracey was very quick in responding, even when she was on tour with customers). Payment was easy and accurate.
• Our driver/guide Rashid has been outstanding in the way he gave priority to our safety – he would go out of his way for example to drive us from the hotel in Marrakesh to the Jemaa al-Fna and back at late hours, and interrupting his own evening, rather than have us walk a mile through the medina. He was always available to drive us to / from dinner in Fes and in Marrakech – saving us the stress to negotiate with taxi drivers…
• Rashid and Follow Your Heart arranged for local guides for us for the day or for a few hours in Volubilis, Fes, the Souk in Rissani, at Ait Ben Haddou, the Kasbah in Ouarzazate, and Marrakesh. Each one was stellar and helped us make the most of our time. FYH brough an amazing network of high quality, highly knowledgeable and funny guides to us.
• Follow Your Heart’s actual itinerary was outstanding and stood out. While we traced the most typical tourist highlights along the Volubilis, Fes, Merzouga & Erg Chebbi, Ouarzazate and Marrakesh route, Follow Your Heart & Rashid really went above and beyond to expose us to the many facets of Morocco, from luxury restaurants & hotels to Berbere Pizza and the nearly-zero-tourists Souk in Rissani. We could not have had this amazing of a diversity in experiences without Follow-Your-Hear.
• Despite our late booking, FYH got us excellent accommodations – the Riad Azawad in Merzouga and the Bouchedor Desert Camp were great finds! We picked several of our own hotels.
• Overall, our arrangements were also great value for money!
I’ll be happy to answer any questions, but I can fully recommend to place your trust in Tracey and the Follow Your Heart team with your next travel adventure!
